privacy and cookies statement.
Since 2008, local authorities have reduced staff numbers (whole-time equivalents) by 8,500. In order to continue to deliver services efficiently the local government sector is changing its structures, the way in which services are delivered and the way local authority staff are organized and deployed.
A key deliverable under the Public Service Agreement is that work carried out by departing staff must be absorbed by the remaining staff while at the same time maintaining services. In this regard, local authorities have introduced new work practices, rosters and other initiatives to deal with the reduction in numbers and have been proactive in reducing overtime and allowances.
Withdrawal from the direct provision of refuse services and subsequent redeployment of surplus staff to other essential areas of work. Examples includeSouth Dublin, Fingal and Kildare County Councils.
Redeployment of staff, including redeployment of staff to the Road Safety Authority and the redeployment of staff from the Department of Transport Tourism and Sport. It is anticipated that further redeployment will take place in the context of the transfer of responsibility for Driving Licences from local authorities to the Road Safety Authority.
Initiatives have been introduced to improve the delivery of services to the public, for example:
development of map based information portals, providing access to services and amenity information.
developing corporate websites with full ranges of e-payment options.
integrating systems thus avoiding duplication.
cross service customer service desks providing multi services through telephone and in house queries.
using inter-department teams to allow for easier access to services by members of the public.
A project management office has been established to develop shared services in the local government sector.
More details on the progress reported from individual local authorities is available here.